Payment and Billing

When you’re ready to proceed to the checkout, you’ll need to provide your billing and payment information for us to process your order and deliver the goods. Rest assured, we securely store your personal information and do not sell or supply your details to any third parties.

Currencies and taxes

All product prices are in Singapore Dollars.

Your payment options

Credit Card
When you buy online with your Mastercard or Visa, your details will be securely and safely processed using the latest encryption technology.

PayPal
If you prefer to use PayPal to pay from your bank account or credit card, make sure you select this payment option when you proceed to the checkout.

School Order
Payment by School Purchase Order is only available for educational institutions or organisatios. For more information about placing a school order, please see below.

How to place school orders (Singapore orders only)

In addition to the credit card and PayPal payment options, we also accept official school purchase orders.

To pay by school purchase order, choose Purchase Order as your payment option during checkout, and enter your information.

Authorising credit cards

After entering your payment details and confirming your purchase, a message will appear at the foot of the checkout page stating that your order is being processed. When your order is finalised, you will be taken to an order confirmation page, which outlines the details of your order.

If you encounter an error message instead, you may have entered your credit card number or expiry date incorrectly. Simply re-enter your credit card details and submit your purchase request.

Purchasing problems

If you experience problems completing your purchase, first check that you have entered your credit card information correctly, then resubmit your order. It may also be worth contacting your credit card provider to ensure there are no issues with your credit account before you contact us.

To report your purchasing issue, please use our online contact form  and provide the following information:

Your full name

Email address (please check spelling)

A clear description of the purchasing issue you encountered