Shipping and Delivery

Delivery Charges

We offer FREE postage Singapore-wide for small orders and FREE shipping (delivered to your shiiping address) for bulk orders.

We also ship internationally! Find out more about international shipping here.

Order Processing & Delivery Times

Order processing times vary by product. Products marked as "In Stock" are readily accessible to and Products marked as "Available" are accessible via our Distribution network of publishers or maufacturers.

Processing your order

If an order contains items with short order processing times (e.g. 1-2 business days) and longer processing times (e.g. 5-7 working days). If courier situations permit, at our discretion, items may be dispatched separately as they arrive.

Shipping your order

Once items have been dispatched, typical delivery times are as follows (some deliveries may take longer depending on the delivery address):

2-5 working days: For local titles.

5-10 working days: For titles from regional and remote locations.

All Singapore orders are sent via Post or a courier. Orders by courier require a signature upon delivery.

We will take all reasonable care to deliver to the address supplied to us. However, we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry by you.

Please read our Terms and Conditions for more information on our delivery rules and restrictions.

Returns

Please choose your products carefully as we are unable to accept change of mind returns or exchanges.

Damaged, Faulty or Incorrectly Described Items

If the products you receive are damaged or faulty, we will be happy to exchange the items or offer you a full refund. Please notify us immediately of the fault.

To assist us with a speedy resolution, please keep the box, packing materials and damaged item for our inspection.

We will make every effort to process replacements for damaged/faulty/incorrect items within 7 business days of receipt of the returned goods. The processing time for refunds is within 30 days of receipt of the returned goods.

Refunds will only be made against the original credit/debit card used. Please note that any credit to your card account may not appear on your credit card statement until a future billing cycle, depending on your card issuer’s procedures.

Please read our Terms and Conditions for more information on returns and replacements.